Delivery, payment

Transport

• We transport orders with our own ACTIVA cars

• Orders received on working days before 5 pm, on Friday until 4.30 pm, will be delivered the next working day

• If you order after 5 pm, on Friday after 4.30 pm, or outside working days we will deliver the order one working day later

To provide this service, we use an extensive fleet of vehicles, which includes more than 230 passenger and commercial vehicles. Our drivers are ready to deliver the goods to individual offices.

Shipping is FREE, only for orders lower than 1500 CZK without VAT, shipping is 130 CZK without VAT.

Track the path of your order from shipment to delivery

Terms

Payment

When ordering for the first time, we will ask you to pay in cash or online by credit card. For other orders, our customers have a choice of the following payment methods: online payment card, bank transfer on the basis of an issued invoice with a 14-day maturity or in cash upon receipt of the goods.

When paying in cash, please prepare the exact amount. The driver does not need to have a refund.

Delivery

• To transport your order, you can choose either Zásilkovna, Czech post or a Courier in your own hands.

• Orders received on working days before 3 pm, we pack the the same day

• If you order after 3 pm or outside working days, we will pack the order one working day later

Zásilkovna

• Upon receipt of the order by Zásilkovna, you will be sent an e-mail with the trace number of the shipment. You can track the movement of the shipment online.

• You will be informed about the delivery of the shipment to the chosen delivery point by e-mail and SMS with a password. The password is important to pick up the shipment. Without this password, the shipment will not be issued.

• You can pick up the shipment at any time after obtaining the password, within 7 days.

• The price of transport is 52 CZK incl. VAT.

Delivery by Zásilkovna is only possible for orders up to 5 kg and the sum of 3 pages max. 120 cm, the length of one side can be max. 70 cm. Orders that exceed this limit will be automatically delivered by courier into their own hands.

Courier into your own hands

• On the day of delivery, you will receive a message to the e-mail address specified in the order.

• The report will also include a telephone contact for the courier driver.

• Delivery will take place on working days between 8.00 - 15.00.

• The price of transport is 120 CZK incl. VAT.

Payment

Payment for the order for the end customer is possible with an online payment card or cash on delivery.