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About shopping

Delivery, payment


Both corporate and end customers can shop in our e-shop. Not sure which group you belong to? See the difference between them.

Firma

Corporate customer

Transport

  • We transport orders with our own ACTIVA cars

  • Orders received on working days before 4 pm will be delivered the next working day

  • If you order after 4 pm or outside working days we will deliver the order one working day later

To provide this service, we use an extensive fleet of vehicles, which includes more than 230 passenger and commercial vehicles. Our drivers are ready to deliver the goods to individual offices.

Shipping is FREE, only for orders lower than 1790 CZK without VAT, shipping is 130 CZK without VAT.

Track the path of your order from shipment to delivery


Terms

Ordering
Delivery
Monday - Thursday until 16.00 The next day
Friday until 16.00 Monday
Saturday - Sunday Tuesday

Payment

When ordering for the first time, we will ask you to pay in cash or online by credit card. For other orders, our customers have a choice of the following payment methods: online payment card, bank transfer on the basis of an issued invoice with a 14-day maturity or in cash upon receipt of the goods.

When paying in cash, please prepare the exact amount. The driver does not need to have a refund.

Domácnost

End customer

Delivery

  • To transport your order, you can choose either Zásilkovna, Czech post or a Courier in your own hands.

  • Orders received on working days before 15:00 pm, we pack the the same day (*varies by carrier)

  • If you order after 15:00 pm or outside working days, we will pack the order one working day later

Zásilkovna

Zásilkovna

  • if the order is received before 3 pm on working days, we ship the same day

  • Upon receipt of the order by Zásilkovna, you will be sent an e-mail with the trace number of the shipment. You can track the movement of the shipment online.

  • You will be informed about the delivery of the shipment to the chosen delivery point by e-mail and SMS with a password. The password is important to pick up the shipment. Without this password, the shipment will not be issued.

  • You can pick up the shipment at any time after obtaining the password, within 7 days.

  • The price of transport is 69 CZK incl. VAT.

Delivery by Zásilkovna is only possible for orders up to 5 kg and the sum of 3 pages max. 120 cm, the length of one side can be max. 70 cm. Orders that exceed this limit will be automatically delivered by courier into their own hands.

Česká pošta - Balíkovna

Česká pošta - Balíkovna *

  • if the order is received before 12:30 pm on working days, we ship the same day
  • Balíkovna guarantees priority delivery of parcels at selected branches of the Czech Post or in Balíkovna operated by external partners.

  • We hand over the goods to the carrier no later than the second working day after the order.

  • Upon receipt, you will be sent an email with a package number that you can track at cpost.cz.

  • Picking up the parcel in Balíkovn is based on the name and code for picking up the parcel.

  • The shipping price is CZK 79 incl. VAT.

Česká pošta

Česká pošta - Do ruky *

  • if the order is received before 12:30 pm on working days, we ship the same day

  • Upon receipt, you will be sent an email with a package number that you can track at cpost.cz.

  • If the carrier does not reach you, you will receive a notification that the shipment has been deposited at the post office. If you do not pick up the package at the post office within 10 days, it will be returned to our address.

  • The shipping price is CZK 129 incl. VAT.

Doručení kurýrem do vlastních rukou

Courier into your own hands

  • On the day of delivery, you will receive a message to the e-mail address specified in the order.

  • The report will also include a telephone contact for the courier driver.

  • Delivery will take place on working days between 8.00 - 15.00.

  • The price of transport is 140 CZK incl. VAT.


We deliver orders over CZK 1,790 with VAT FREE OF CHARGE.
Just register.


Payment

Payment for the order for the end customer is possible with an online payment card or cash on delivery.