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How to buy

Registration, User log in

 

If you are ordering for the first time you need to register. Mandatory fields to be filled are in bold type. After registering successfully you will receive a confirmation email and since then you may place your orders.

To placeCatalogue browsing an order you need to log in with your user name and password you had set up upon registering. If you forgot your password you may request to send you that by email by submitting simple form accessible under log in fields.

Registration, user log in

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Catalogue browsing

 

You may browse the catalogue without registering. You will see all the categories by clicking Catalogue. You may then choose product category (Paper, Beverages…) or even subcategory.

You may see the details of a product by clicking the product description. To navigate back (into more general) in categories you may use horizontal navigation. Clicking on the arrow sign next to a category you will immediately get an overview of subcategories.

If you wonder how to find the requested product you can use Search. You insert part of the code or description. To speed up the search you can determine the category of search. There is also an option of advanced search (more criteria like brand, classification, etc.)

Catalogue browsing

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Add items to cart

 

You may add items to cart by specifying the quantity and clicking „To the basket“ in item category listing or in the product detail. Basket current load is being saved so if you add product to the basket it will stay there after you log out (and log in again) or navigate to a different page. You can see the current cart load by clicking Basket in the upper right corner.

To the basket

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Order

 

1. Current order can be viewed by clicking Cart in the upper right corner of the screen. You will see current basket load (list of items, quantity, unit and total price VAT incl. and excl. and discounts). You may decrease or increase the quantity or you can remove the item by clicking the cross sign (or you can indicate 0 for the quantity). To save your changes you just click anywhere on the page. Once you finish your order you may proceed by clicking Continue.

Basket

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2. In this step you may determine the delivery terms. You may opt for a time frame for the delivery, date, delivery address, contact person who will ac-cept the delivery and payment method. You may then proceed by clicking Finish order.

Delivery terms

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3. This step will show the order in an amended fashion with all the details you had determined - invoicing address, delivery address, list of items, etc. At this stage you cannot alter the order. You can only print, cancel, or send the order by clicking Send order. If you do not send the order it is saved in the order history so that you can send it later or use it again as a template.

 

Finish order

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4. If you have sent your order successfully you will see a notification that the order has been successfully sent and you will also receive a confirmation email from ACTIVA.

 

Sent

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Quick ordering

 

Express order is very helpful if you know product codes you want to order. You only insert item codes and quantity into simple form without searching for the products. Having filled three items it will automatically add new field. To add items to the cart click „Add to cart“. You will find the express order link in the right menu section (Quick ordering)

Quick ordering

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Order management

 

You may see the overview of your orders by clicking Ordering history in the right menu section. Here you can check whether the order has been sent or not.

You can also review your past orders and send the same order by clicking Order again.

 

Order management

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Invoices

 

You may access this in the right menu section under the link Invoices. You will see the list of invoices you can display or download (by clicking the pdf icon). Invoice in .pdf is protected by certified electronic sign issued by the certifying company). Invoice archive is a standard function. You can also opt for invoice receipt by email if you agree to email receipt.

Invoices

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E-shop features

 

Favourite items category is being activated if you click ADD TO FAVOURITE ITEMS which is accessible in product detail menu and you may add whichever item. It will facilitate and speed up the process of ordering.

 

Watchdog enables you to check the availability of products. You will receive an email notification immediately after the item is in stock. Watchdog icon is in product detail section for products currently being out of stock

 

Split of the orders is being activated if you add both office supplies products and refreshment products to the cart. Before completing the order you may opt for splitting. You will then receive invoices for office supplies and refreshment separately

 

You may also use Order templates to create your own templates for most ordered products. You create such a template by loading the basket and clicking CREATE TEMPLATE FROM THIS ORDER.

 

Advanced features

 

1) Non catalogue items
2) Threshold for order
3) Budgets
4) Approval process
5) More delivery sites
6) Statistics

 

For more information about advanced features and its settings please contact your sales representative or our customer service.